Unilever Creamsilk delivers a campaign that shines in the Philippines
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Unilever leveraged Spotify in a dazzling audio campaign aimed at young people in the Philippines.
In the competitive personal care category, standing out requires a polished approach and creative that shines. To craft a head-turning campaign, Unilever experimented with dynamic audio ads on Spotify, emphasizing empowering moments—like the confidence boost of salon-perfect hair. The brand explored four central themes to promote its new Creamsilk hair-care product in the Philippines: Health & Wellness, Entertainment, Out and About, and Romance.
Media mix:
Brand vertical: CPG/Beauty & Personal Care
Objective: Brand Awareness
Target audience: Ages 18+, Female
Targeting used: Age, Gender, Mood/Moment
Market: Philippines
Flight length: 12/1/22 - 12/31/22
Activation channel: Programmatic Guaranteed
Format: Audio Everywhere
The Brief:
To promote its new Creamsilk product, the Keratin Damage Repair Salon Expert Daily Treatment, Unilever defined three core objectives for their Spotify Ads campaign: empower women to feel confident and strong, introduce them to a trusted tool for achieving salon-perfect hair, and boost consideration of the product.
The Solution:
Unilever Creamsilk's first dynamic audio ad campaign was all about reaching listeners when hair care might be top of mind. While the product appealed to a broad audience, it was particularly relevant in some scenarios—like post-workout when a woman is styling her hair, or the minutes leading up to a first date. Spotify's creative team helped the brand craft messaging to encourage women to feel empowered and confident in these all-important moments.
To reach the right people at the right time, Unilever targeted women in the Philippines over the age of 18 across the following playlist preferences and listener segments:
- Health & Wellness, Yoga, Workouts, Runners, Biking
- Festival Goers, Live Entertainment, Socialites/Party-Goers
- Travelers, Holidays, Commute
- Dating, Romance, Chill playlists
The Impact:
The campaign drove significant engagement among Gen Zs and Millennials, reaching more than 1.2 million unique users and yielding a click-through rate (CTR) of 0.14% for audio placements on mobile.
The campaign also exceeded benchmarks for Consideration and Purchase Intent, with 90% of listeners who were exposed to the ads agreeing that Creamsilk "provides superior post-salon care for modern Filipinas to achieve endless salon-perfect hair."
Overall campaign results:
- 9/10
exposed agree Creamsilk “provides superior post-salon care for modern Filipinas to achieve endless salon perfect hair"
- 69%
scored the campaign "Interesting," +13% above the Spotify Asia benchmark
- 79%
scored the campaign "Relevant," +16% above Spotify Asia benchmark
The Takeaway:
With a strategy built on relevant moments and Spotify's first-party insights, beauty and personal care brands can reach Millennial and Gen Z audiences in style.
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