Troubleshooting on Ad Studio

What if there are differences in the amount on my invoices versus my Ad Studio account?

If there are any discrepancies between the invoice amount and the amount shown in your Ad Studio account for the selected time period, contact us and we can help find the issue.

More help troubleshooting:

• Why wasn’t my ad approved?
  
• Why were my edits rejected?
  
• Does my ad stay paused if my edits get rejected?
  
• Can I target by language?
  
• Can I use interest, real-time context, genre, and fan base targeting all together?
  
• Why have my ads been paused?
  
• What do I do if I forgot my password?
  
• What if I receive errors when inputting my credit card?
  
• What if I have issues with invoices?
  
• Why is the amount I spent different from the budget I set?
  
• Why are previously targetable locations now unavailable?
  
• Other questions?